Eptura Unveils AI-Driven Innovations to Enhance Workplace and Operations Management
Atlanta — Eptura, a global leader in worktech solutions, has announced a new suite of innovations aimed at delivering real-time data visibility and AI-powered workflows across workplace experience, asset management, and space planning.
The latest enhancements are designed to help organizations unify fragmented systems and gain a centralized view of workplace operations. According to Eptura’s Workplace Index research, companies currently rely on an average of 17 different tools to manage workplace and operational processes—often limiting visibility and slowing response times.
“Work spans people, places, and the assets that support them, and managing that complexity requires a single point of control,” said Raj Batra, CEO of Eptura. “Our platform brings these interactions together, using AI to simplify engagement with the built environment while providing clearer insight into utilization, performance, and operational risk.”
Real-Time Data to Drive Smarter Decisions
The new capabilities introduce enhanced analytics and a unified data foundation, enabling organizations to act on real-time insights rather than static reports.
- Live analytics: Provides visibility into desk usage, meeting room occupancy, and booking trends
- Unified Space Layer: Establishes a single source of truth for location, space, and floor plan data
- Compliance intelligence: Aligns maintenance planning with evolving regulatory requirements
These features aim to empower workplace and operations teams to respond more effectively to changing conditions while improving long-term planning.
AI-Powered Assistants Embedded in Workflows
Eptura is also previewing AI assistants integrated with Microsoft Copilot, enabling employees and operations teams to manage workplace tasks through natural language interactions.
- Employee experience assistant: Supports workspace booking and in-office coordination
- Maintenance assistant: Automates task prioritization and assignment
- Scenario planning assistant: Enables workplace strategists to evaluate space utilization and trends without manual analysis
Strengthening Connected Operations
The platform updates further enhance operational scalability by improving system connectivity and governance.
- Eptura Home & Unified Authentication: Centralizes user access and identity management
- Enterprise integrations:
- Integration with ServiceNow for streamlined ticketing
- Expanded connectivity across the Microsoft ecosystem
- Data lake and ERP integrations for advanced analytics and procurement insights
Additional Enhancements
Eptura also introduced a range of features to improve day-to-day workplace operations:
- Neighborhoods: Intelligent desk assignment to optimize team proximity and space usage
- Mail services mobile app: Redesigned interface for managing corporate mailrooms and deliveries
- Visitor space assignment: Simplifies guest check-in and workspace allocation
- Proactive fleet maintenance: Uses sensor data to trigger alerts and automate work orders
- Warranty management: Tracks asset warranties to extend equipment lifecycle
Bridging the Gap Between Data and Action
“Most organizations collect workplace data, but few can act on it in real time,” said Meg Swanson, Chief Market Officer at Eptura. “These updates connect employee and visitor interactions directly into operational workflows, enabling faster responses today and better planning decisions for the future.”
Advancing the Future of Worktech
With these innovations, Eptura continues to position itself at the forefront of digital workplace transformation. By combining AI capabilities with a unified data ecosystem, the company aims to help enterprises reduce complexity, improve operational efficiency, and make more informed, data-driven decisions at scale.
